The Text option lets your customers type a custom message — perfect for engravings, gift notes, monograms, or any free-form text. You can charge a flat add-on, or charge based on single word, per character, or for the entire text.
To set up the Text option, follow these steps:
>> Go to the MultiVariants dashboard, open an existing ruleset (or create a new one), open the Product Options tab at the bottom, and click “+ Add option“.
>> Select Text and click Add option.
>> Configure the fields you need — only the ones you fill in will apply, the rest stay optional:
- Input type — choose Short text (single line) or Long text (multi-line textarea).
- Option title — what the customer sees, e.g. “Personal Message”.
- Short description — optional one-liner for context, shown near the option title.
- Placeholder text — sample text shown inside the empty input, e.g. “Add your name here”.
- Help text — optional helper line below the input.
- Maximum character — set a hard character limit. The input blocks typing once this is reached.
- Price — add-on price added to the product price when the customer fills in this option. Pick how it’s calculated: Single word (fixed price for any text entered), Per character (multiplies the price by every character), or Entire text (fixed price applied once the field is filled).
- Required — set to Yes if the customer must fill it in to check out.
- Display on each variant — leave unchecked to show one input at the top of the bulk-order section, shared across all variants. Check it to repeat the input under each variant row, so the customer can enter different text per variant.
>> Click Save in the top save bar.
Your Text option is now live on every product the ruleset applies to. You can also add more options by clicking the + Add more options button, and adjust the design and placement of the option by following the steps below.
>> To add another option, click + Add more options at the bottom.
>> To choose where the Text option appears on the product page, click the small gear icon at the top of the Product Options tab, select Above or Below MultiVariants listing, and click Save changes.
>> To restyle the Text option, click the gear icon at the top right of the option card and adjust border colors, background, text color, and border radius. Click Customize to apply.
Need Help? #
Still, if you face any further issues or need help, feel free to contact us. Our support team will be happy to help you.
You can always reach us via
- 💬 Live Chat: in MultiVariants app
- 📧 Email: support@multivariants.com
- 📅 Live Meeting: https://calendly.com/efolisupport
Good luck, and happy selling with MultiVariants! 🚀
